Schedule your first session

Taking the first step toward therapy can feel intimidating. Whether you're reaching out for your relationship, preparing for marriage, or looking for support as an individual, I'm honored you're considering working together.

You can schedule a complimentary 15-minute consultation or request your first appointment using the links below. Both virtual and in-person appointments are available.

Out-of-Network Benefits

Hope Marriage and Family Therapy is a private-pay practice and does not accept insurance directly.

However, some clients may be eligible for reimbursement through their out-of-network benefits. To make this process easier, I partner with Mentaya, a service that helps clients check benefits and submit out-of-network claims for possible reimbursement.

What Mentaya Does

Mentaya may be helpful if you:

  • have out-of-network benefits

  • feel overwhelmed by superbills or insurance paperwork

  • have submitted superbills before but had difficulty getting reimbursed

  • want help simplifying the reimbursement process

    How It Works

    1. You pay Hope Marriage and Family Therapy’s private-pay session fee at the time of service.

    2. You sign up through Mentaya.

    3. Session information is entered into the platform.

    4. Mentaya submits the out-of-network claim and handles insurance follow-up.

    5. If your insurance plan provides reimbursement, payment is sent to you by your insurance company.

    Mentaya charges a 5% fee per claim for this service. Reimbursement depends on your individual insurance plan and is not guaranteed by Hope Marriage and Family Therapy.

    Important Note

    Using Mentaya does not mean that Hope Marriage and Family Therapy accepts insurance or is in-network with your insurance company. All clients are responsible for the full session fee at the time of service.

    Mentaya is simply an optional tool that may help clients use out-of-network benefits if their plan includes them.

    Check your benefits through Mentaya: mentaya.com/b/jamienelsonmft

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